Terms of Service


Coaching Agreement

By Accessing Health Coaching with Suelen Sukhram, also known as Suesa Holistic Health, you (the Client) agree to be bound by the terms of this agreement.

THIS SERVICE AGREEMENT is made between Suelen Sukhram/Suesa Holistic Health (“Coach”) and the client (“Client”).

Client may also be referred to as “you or your”.

WHEREAS, Client desires to receive certain consulting services from Coach, and Coach desires to provide such services on the terms and conditions set forth herein.

NOW, THEREFORE, or mutual consideration, the receipt and sufficiency of which is hereby acknowledged,

Client and Coach hereby agree as follows:

Services. In providing Health Coaching Services, Coach will employ a range of methodologies to suit Client’s personal values and style. Client agrees to be open minded and partake in methods proposed. Client understands that Coach makes no guarantees as to the outcome of the Services, and Client hereby acknowledges that Coach is not a medical professional.

Compensation. Client agrees to compensate Coach according to the payment schedule as invoiced by coach. 

Refunds. Upon execution of this Agreement, Client shall be responsible for the payment amounts, on the payment dates, as offered by Coach. If Client cancels any Service for any reason whatsoever, Client shall not be entitled to a refund.

No Transfer of Intellectual Property. Coach original materials shall be provided to the Client for Client’s individual use only. Client shall not be authorized to use any of Coach’s intellectual property for Client’s business purposes. All intellectual property, including Coach’s course materials, shall remain the sole property of Coach. No license to sell or distribute Coach materials is granted or implied. Transfer and distribution of Coach materials is prohibited.

No Distribution of Services. Client agrees not to reproduce, duplicate, copy, share, sell, distribute, trade or otherwise disseminate or exploit for any purposes any portion of the Services or any other goods and services provided in connection therewith (including course materials), including but not limited to permitting any third party access to the Services or any other goods and services provided in connection therewith (including course materials).                                                                                   

Confidentiality. Any and all information shared by Client will be held confidential by Coach.  This includes all discussions and any written materials.  Furthermore, no information will be released to any other individual or agency without specific consent of Client, unless specifically required by law or if there exists danger of harm to Client or someone else.  Coach will make every effort to safeguard personal information, however, there may be situations whereby Coach is not the appropriate individual to provide services and Client may need to be referred to another agency. 

Coach has the right to use case studies of Client’s situations and results or Client testimonials in future work but without making reference to Client’s identity. Client will not be identified by full name unless the client provides express permission to do so.

Good Faith. Each party hereto represents and warrants to the other that such party has acted in good faith, and agrees to continue to so act, in the negotiation, execution, delivery, performance, and any termination of this Agreement.

Agreement between Coach and Client. Client agrees to not withhold any information necessary for Coach to provide the Services or that could prevent the services from running fluidly. Client agrees to be open, present and prepared to fully participate in receiving the Services.

Not Medical Advice. The information provided by Coach or through Coach websites, blog, emails, programs and services is not intended to be a substitute for professional medical advice, diagnosis or treatment that can be provided by Client’s physician, therapist or other licensed health care professional. Coach will not be attempting to diagnose, treat or cure in any manner whatsoever any disease, condition or other physical or mental ailment of the human body. Rather, recommendations serve to help the Client reach the Client’s own health and wellness goals through implementing incremental, positive, healthy, sustainable lifestyle changes that can help the Client live and thrive using simple methods.

Consult Your Physician or Health Care Provider. Health coaching services provided by Coach is NOT intended to replace any relationship that exists, or should exist, between Client and a medical doctor or other health care professional. Always seek the advice of your physician or another health care professional regarding any questions or concerns you have about your specific heath situation, possible or actual pregnancy, known or suspected food sensitivities or allergies, dietary restrictions, or any medications you are currently taking. It is recommended that you speak with your own physician before implementing any suggestions from Coach websites, blog, emails, programs and/or services, including but not limited to before taking any medication or nutritional, herbal, ayurvedic or homeopathic supplement; engaging in an elimination diet, detox or cleanse; performing deep breathing exercises; or participating in any other other aspect of a food, diet, exercise or lifestyle program. Do not disregard professional medical advice or delay seeking professional advice because of information you have received from Coach through programs, services, emails, blogs or websites. Do not stop taking any medications without speaking to your physician or health care professional. If you have or suspect that you have a medical problem, contact your health care provided promptly.

Not Evaluated by the FDA. The information contained on Coach websites or provided through Coach blog, emails, programs and/or services has not been evaluated by the Food and Drug Administration and is not intended to diagnose, treat, cure, or prevent any disease, or to be considered medical or psychological advice.

Personal Responsibility. Coach aim is to accurately represent the information provided on Coach websites, blog, emails, programs and services. You are acknowledging that you are participating voluntarily in using any information received through these mediums, and you alone are solely and personally responsible for the results. You acknowledge that you take full responsibility for your health, life and well-being, as well as the health, lives and well-being of your family and children (where applicable), and for all decisions made by you now or in the future.

No Guarantees. Coach role is to support and assist you in reaching your goals, but your success depends primarily on your own effort, motivation, commitment and follow-through. Coach cannot and does not guarantee that you will attain a particular result, and you understand that results differ by each individual. As with any health-related program or service, your results may vary, and will be based on many variables, including but not limited to, your individual capacity, life experience, unique health and genetic profile, starting point, expertise, and level of commitment.

Assumption of Risk. There are sometimes unknown individual risks and circumstances that can arise during use of Coach programs and/or services that can influence or reduce results. Coach is not responsible for your personal actions or choices before, during or after any of the Coach programs and/or services. You understand that any use of any product, recipe, suggestion, or recommendation is at your own risk, with no liability on Coach’s part. You accept full responsibility for your use, or non-use, of any information provided by me through any means whatsoever. You use, or non-use, of this information as at your own risk, and you absolve me of any liability or loss that you, or your family or children (if applicable) or any other person, may incur from your or their use or non-use of the information provided. If you have any concerns, please consult your physician.

Coach assumes no liability for accidents, delays, injuries, loss or damage due to any act or default of any company, organization or person engaged in rendering services or carrying out arrangements, tours, or educational sessions in any location, including but not limited to, any health food store, grocery store, yoga, martial arts or fitness studio, cooking class, private home, restaurant, company/business, or outdoor setting. If Client uses information provided through Coach websites, blog, emails, programs and/or services, Coach assumes no responsibility.

Although every effort is made to ensure the accuracy of published information on or through Coach websites, blog, emails, programs and services, the information may inadvertently contain inaccuracies or typographical errors. Coach is not responsible for the views, opinions or accuracy or facts referenced in Coach websites, blog, emails, programs and services. While every effort has been made to present the client with the most accurate, up-to-date information, Coach is not responsible for the accuracy of the content.

Release of Claims. Coach is not responsible in any way for the information that Client requests or receives through Coach websites, blog, emails, programs and services. In no event will Coach be liable to any party for any loss or damages, including but not limited to direct, indirect, special, incidental, equitable or consequential damages, lost profits, personal or business interruptions, personal injuries, accidents, misapplication of information or any other loss, malady, disease or difficulty arising out of the use of or reliance on Coach websites, blog, emails, programs and/or services, even if Coach is expressly advised of the possibility of such damages or difficulties.

No Warranties. Coach makes no representations or warranties of any kind, express or implied, as to the operation of Coach websites, the information, content or materials provided and/or the information, content or materials Client receives through Coach programs and services. To the full extent permissible by applicable law, Coach disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose. Coach will not be liable for any damages of any kind arising from Client’s use of any information Client receives through Coach websites, blog, emails, programs and/or services including, but not limited to, direct, indirect, incidental, equitable, punitive and/or consequential damages.

External Links. References or links in or from Coach websites, blog, emails, programs and services to any other business or entity’s information, opinions, advice, programs, services, or products do not constitute Coach endorsement or recommendation. Coach is not responsible for the contents of any web pages, companies or persons linked or referenced by Coach websites, blog, emails, programs and services.

By using Coach websites, blog, emails, programs and/or services, the Client implicitly signifies agreement to all parts of the above disclaimer.

If you have any questions, please contact support@suesa.ca